Major incident

Yext: Ask Scout Down for EU Customers

Affected: Scout Portal

Current status of Yext: Operational — live Yext status

Timeline

1. Jul 3, 2026, 13:40 UTC
   investigating
   We are Investigating Reports of Problems with Ask Scout in the EU Partition
2. Jul 3, 2026, 14:25 UTC
   monitoring
   We have mitigated the issue and Ask Scout threads are working in the EU.
3. Jul 4, 2026, 14:11 UTC
   resolved
   This incident has been resolved.

Updates as published by Yext (original).