Critical incident
Wunderkind: Email & Text Send Disruption
Sep 2, 2026, 17:55 UTC
started
15:26 UTC
resolved September 1, 2026
—
duration
Current status of Wunderkind: Operational — live Wunderkind status
Timeline
- Sep 1, 2026, 15:26 UTCresolvedOn September 1, 2026, from approximately 11:26 AM to 11:55 AM ET, our upstream cloud infrastructure provider (Google Cloud Platform) experienced an outage (https://status.cloud.google.com/incidents/J5ia5t9p3g9Q5Wi7r8Ev) that disrupted our sending service. During this window, a large portion of email and text sends were not delivered. We were able to recover a small number of welcome and behavioral sends; the remaining sends from this window could not be recovered. Service has fully recovered and sends are operating normally. We apologize for the disruption.
Updates as published by Wunderkind (original).
Other services with incidents at the same time
- Circle 18:21 UTC · Circle Mint deposits and outbound CCTP attestations on Linea delayed
- Asana 18:08 UTC · We are fully down for a subset of customers. We're investigating the issue, and are rolling back a deployment.
- Constant Contact 17:40 UTC · Login Issues
- Barracuda Networks 17:31 UTC · XDR Dashboard unavailable
- Render 17:19 UTC · Degraded builds/deploys
- CLEAR1 16:57 UTC · CLEAR1 console and verifications currently in degraded state
More Wunderkind incidents
- August 26, 2026 Product Feed Delivery Issue
- August 7, 2026 Dynamic coupon codes failing in onsite campaigns and email/SMS sends
- June 17, 2026 Text not sending
- June 9, 2026 Reports & Dashboards Unavailable in Analytics Tab
- June 4, 2026 Ads Suppression Issue
- May 12, 2026 Errors Loading Autonomous Marketing Platform