Minor incident

Worldpay: INC0677798 - Alternative Payment Method - eps - Partial Service Disruption

Affected: Authorization & Payments

Current status of Worldpay: Operational — live Worldpay status

Timeline

1. Oct 6, 2026, 12:32 UTC
   investigating
   We are currently aware of a technical issue on the Worldwide Alternative Payment Platform (WPAP) that may be causing some eps transactions to decline. Technical resources are monitoring the issue and will provide updates as received.
2. Oct 6, 2026, 13:12 UTC
   identified
   We are continuing to experience a technical issue on the Worldwide Alternative Payment Platform (WPAP) that may be causing eps transactions to decline. Our technical resources continue to work with the Third Party to resolve the issue as a matter of priority.
3. Oct 6, 2026, 15:33 UTC
   identified
   There is an increase in failures for payments processing through the Alternative Payment Method - eps. The third-party is continuing to work to resolve an internal issue to restore service. All Worldpay systems are operating normally. Worldpay is actively monitoring the environment for recovery.
4. Oct 6, 2026, 18:11 UTC
   resolved
   The third-party resolved an internal issue to restore service. All Worldpay systems were operating normally throughout the duration of the incident. Worldpay will continue to monitor the environment for stability.

Updates as published by Worldpay (original).