Critical incident

WiscNet: [2311666] Berlin School District - 1793 - Device Unreachable

Affected: Berlin Area School District

Current status of WiscNet: Partial outage — live WiscNet status

Timeline

1. Nov 1, 2026, 17:51 UTC
   identified
   Hello, The WiscNet NOC has lost access to our device for Berlin School District at 11:15 AM and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,
2. Nov 1, 2026, 19:16 UTC
   identified
   Hello, Spectrum has informed us of a fiber cut as of 11:04 AM CST this morning. They are currently working to restore and we will update you as soon as we have further information.
3. Nov 1, 2026, 21:20 UTC
   identified
   Hello, Spectrum field technicians are on-site at their hub location currently investigating light levels. We will update as soon as we have further information.
4. Nov 1, 2026, 23:23 UTC
   identified
   Hello, The LMP has engaged their our boundary partners to find a resolution to the issue. No ETR currently. Thanks,
5. Nov 2, 2026, 01:26 UTC
   identified
   Hello, The LMP is reporting that services have been restored. Please reach out with any questions. Thanks,
6. Nov 2, 2026, 01:27 UTC
   resolved
   This incident has been resolved.

Updates as published by WiscNet (original).