Critical incident

WiscNet: [2306265] Village of Bellevue - DOWN

Affected: Village of Bellevue

Current status of WiscNet: Partial outage — live WiscNet status

Timeline

1. Oct 20, 2026, 22:11 UTC
   identified
   Hello, The WiscNet NOC has lost access to our device for Village of Bellevue at 10/20/2026 around 4:48PM and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,
2. Oct 21, 2026, 17:27 UTC
   identified
   Hello, Our local provider will be working with their fiber team for further investigation. They do not have an ETA yet for dispatching to the Bellevue location.
3. Oct 21, 2026, 19:24 UTC
   identified
   Hello, Our local provider is onsite investigating further.
4. Oct 21, 2026, 20:34 UTC
   identified
   Hello, Our provider reports they have found an issue around .3 miles from the sites. There is no ETR yet at this time.
5. Oct 22, 2026, 14:19 UTC
   investigating
   Hello, Our provider has confirmed they plan to repair the damaged fiber today. There is no ETA yet at this time.
6. Oct 22, 2026, 20:29 UTC
   investigating
   Hello, Our local provider reports they will leave service on the fiber it was moved to yesterday as this restored service. They will repair the old connection at a later date.
7. Oct 22, 2026, 20:42 UTC
   investigating
   Date & Time of Incident: 10/21 at 4:48PM Duration: 21 hours Technician\(s\): Dylan, Jim Review Date: 10/22 Brief Summary: A fiber cut affect services. This path was rolled to restore services. Root Cause: Fiber cut
8. Oct 22, 2026, 20:43 UTC
   resolved
   This incident has been resolved.

Updates as published by WiscNet (original).