Major incident

Uscreen: Errors In Video Playback

Jul 14, 2026, 17:59 UTC
started
20:22 UTC
resolved
2 h 24 min
duration

Affected: Uscreen Video on Demand, Uscreen Live Streaming

Current status of Uscreen: Operational — live Uscreen status

Timeline

  1. Jul 14, 2026, 17:59 UTC
    investigating
    A third-party CDN partner is experiencing issues that are causing video playback errors. Some videos may not play as expected. We're in close communication with our CDN partner and will provide updates as we have them.
  2. Jul 14, 2026, 17:59 UTC
    investigating
    We are continuing to investigate this issue.
  3. Jul 14, 2026, 18:09 UTC
    monitoring
    Our third-party CDN partner has implemented a fix and is currently monitoring the results. We're continuing to watch video playback closely and will confirm once we see full resolution.
  4. Jul 14, 2026, 20:22 UTC
    resolved
    This incident has been resolved. Our CDN partner confirmed the fix, and video playback has returned to normal. We appreciate your patience while this was being resolved.

Updates as published by Uscreen (original).

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