Critical incident

University of Waterloo: Hyper-V VMs affected by a network power outage - Outage

Aug 20, 2026, 19:48 UTC
started
13:57 UTC
resolved September 4, 2026
14 days 18 h
duration

Affected: Virtual Infrastructure

Current status of University of Waterloo: Minor issues — live University of Waterloo status

Timeline

  1. Aug 20, 2026, 19:48 UTC
    investigating
    Hyper-V Dev environment was affected by a network equipment power outage, storage and VMs went offline. We have now recovered and restored VM state. Please let us know if there's any issue.
  2. Sep 4, 2026, 13:57 UTC
    resolved
    Root cause has been identified and resolved. Hyper-V Dev environment was affected by a network equipment power outage, storage and VMs went offline. We have now recovered and restored VM state. Please let us know if there's any issue.

Updates as published by University of Waterloo (original).

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