Major incident

Strava: Android purchases failing

Affected: Mobile applications

Current status of Strava: Operational — live Strava status

Timeline

1. Aug 20, 2026, 20:36 UTC
   investigating
   We are currently investigating an issue with subscription purchases on Android partially completing and subscription statuses not immediately being reflected in the app post-purchase. We are looking into ways to restore subscription access for the affected athletes.
2. Aug 20, 2026, 21:39 UTC
   monitoring
   A fix has been implemented and purchases on Android should be fully functional moving forward. We are working on restoring subscription access to the previously affected athletes.
3. Aug 20, 2026, 22:43 UTC
   resolved
   The incident has been resolved and subscription access has been restored to the affected athletes.

Updates as published by Strava (original).