Major incident

UM IT Systems: Network Issue

Apr 15, 2026, 13:10 UTC
started
13:31 UTC
resolved May 8, 2026
23 days
duration

Affected: Wired Network

Current status of UM IT Systems: Operational — live UM IT Systems status

Timeline

  1. Apr 15, 2026, 13:10 UTC
    investigating
    A switch in DC has gone down. Servers in row b and kcdr connection affected. DNPS is investigating. Time to resolution is unknown at this time. Apologies for the inconvenience and thank you for your patience.
  2. Apr 15, 2026, 15:00 UTC
    monitoring
    Connectivity is restored with a temporary solution. DNPS is still investigating and monitoring.
  3. May 8, 2026, 13:31 UTC
    resolved
    This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.

Updates as published by UM IT Systems (original).

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