Major incident

Personio Statuspage: Overtime payouts are not displayed in the Preliminary Payroll

Affected: Preliminary Payroll (and file export integrations)

Current status of Personio Statuspage: Operational — live Personio Statuspage status

Timeline

1. Apr 15, 2026, 14:00 UTC
   identified
   The issue has been identified and a fix is being implemented.
2. Apr 15, 2026, 14:29 UTC
   identified
   We have started to implement a fix. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are monitoring the situation. We will keep you posted with the latest information on this page and apologize for the inconveniences.
3. Apr 16, 2026, 09:28 UTC
   resolved
   This incident has been fixed. The overtime payouts are processed as usual and are displayed in the preliminary payroll again. We apologize for any inconvenience caused!

Updates as published by Personio Statuspage (original).