Major incident
mailgun: TLS Certificate Validation Errors for Clients Without SNI
Apr 15, 2026, 13:40 UTC
started
15:34 UTC
resolved
1 h 54 min
duration
Affected: API
Current status of mailgun: Operational — live mailgun status
Timeline
- Apr 15, 2026, 13:40 UTCinvestigatingWe are currently investigating an issue where customers making HTTPS requests to our API without Server Name Indication (SNI) enabled are being presented with an expired SSL/TLS certificate. This results in certificate validation failures for affected clients.
- Apr 15, 2026, 13:42 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Apr 15, 2026, 14:02 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Apr 15, 2026, 15:34 UTCresolvedThis incident has been resolved.
Updates as published by mailgun (original).
Other services with incidents at the same time
- SurveyMonkey 14:23 UTC · Low survey completion rate for RewardsApp Surveys with Advanced-Logic
- Personio Statuspage 14:00 UTC · Overtime payouts are not displayed in the Preliminary Payroll
- UM IT Systems 13:10 UTC · Network Issue
- unico skill 13:07 UTC · IDLive - Instabilidade na capacidade de Prova de Vida
- BitMEX 12:48 UTC · Withdrawals held in processing state
More mailgun incidents
- September 30, 2026 Route delays in EU Region
- September 4, 2026 EU Messaging Outage
- August 27, 2026 EU Messaging Outage
- August 11, 2026 Click and Open Tracking Degraded (US Regions)
- July 13, 2026 US Email Validation 500's and Mailgun Control Panel Unavailable
- July 10, 2026 Mailgun Control Panel Unavailable For Some Users