No impact incident

Thales Sentinel Services: Sentinel LDKaaS UI problem reported in North America

Affected: Sentinel LDKaaS (US Region)

Current status of Thales Sentinel Services: Operational — live Thales Sentinel Services status

Timeline

1. Nov 4, 2026, 21:32 UTC
   investigating
   We are currently investigating this issue.
2. Nov 4, 2026, 23:31 UTC
   investigating
   We are continuing to investigate this issue.
3. Nov 5, 2026, 07:42 UTC
   identified
   The issue has been identified and the team is working on a fix.
4. Nov 5, 2026, 11:25 UTC
   identified
   We are continuing to work on a fix for this issue.
5. Nov 5, 2026, 11:52 UTC
   identified
   As part of our ongoing efforts to restore full functionality, we are implementing an infrastructure change. Brief service interruptions or connectivity issues may occur during this activity.
6. Nov 5, 2026, 12:28 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
7. Nov 5, 2026, 16:42 UTC
   resolved
   This incident has been resolved.

Updates as published by Thales Sentinel Services (original).