Minor incident

Alpaca: Delayed crypto deposits and withdrawals: third-party provider outage

Affected: Crypto Funding

Current status of Alpaca: Minor issues — live Alpaca status

Timeline

1. Nov 4, 2026, 22:29 UTC
   investigating
   Some crypto deposits and withdrawals are delayed due to an ongoing outage at our wallet provider, a third-party provider we use to screen transfers. This is not an Alpaca system failure, and your funds are safe. Affected transfers are on hold, not lost, and will be processed in order once screening is restored. No action is needed, and please don't resubmit transfers. Other Alpaca services are not affected.
2. Nov 4, 2026, 22:31 UTC
   identified
   Some crypto deposits and withdrawals are delayed due to an ongoing outage at our wallet provider , a third-party provider we use to screen transfers. This is not an Alpaca system failure, and your funds are safe. Affected transfers are on hold, not lost, and will be processed in order once screening is restored. No action is needed, and please don't resubmit transfers. Other Alpaca services are not affected.
3. Nov 5, 2026, 00:16 UTC
   identified
   We are continuing to work on a fix for this issue.
4. Nov 5, 2026, 19:11 UTC
   identified
   We are continuing to work with our vendor on this wallets outage
5. Nov 6, 2026, 09:04 UTC
   identified
   Our provider has begun restoring their services, with access expected to expand over the next several hours. Crypto deposits and withdrawals may still be delayed while we confirm screening is fully restored and process any held transfers.

Updates as published by Alpaca (original).