Major incident

Squarespace: Acuity Scheduling Service Disruption

May 19, 2026, 17:06 UTC
started
17:35 UTC
resolved
30 min
duration

Affected: Acuity Scheduling

Current status of Squarespace: Operational — live Squarespace status

Timeline

  1. May 19, 2026, 17:06 UTC
    investigating
    We are currently experiencing a service disruption where existing users are unable to create new Acuity trials. Our Engineering team has identified the root cause and is working to implement a solution. All users and services may be affected. We will provide an update as soon as possible.
  2. May 19, 2026, 17:06 UTC
    identified
    The issue has been identified and a fix is being implemented.
  3. May 19, 2026, 17:35 UTC
    resolved
    This incident has been resolved.

Updates as published by Squarespace (original).

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