Major incident

Acuity Scheduling: Acuity Scheduling Service Outage

Affected: Acuity Scheduling

Current status of Acuity Scheduling: Operational — live Acuity Scheduling status

Timeline

1. May 19, 2026, 17:05 UTC
   identified
   We are currently experiencing a service disruption where existing users are unable to create new Acuity trials. Our Engineering team has identified the root cause and is working to implement a solution. All users and services may be affected. We will provide an update as soon as possible.
2. May 19, 2026, 17:35 UTC
   resolved
   This incident has been resolved.

Updates as published by Acuity Scheduling (original).