Major incident

Squarespace: Website subscriptions are not activated

Apr 27, 2026, 17:12 UTC

started

17:48 UTC

resolved

36 min

duration

Affected: Site Loading, Accounts & Billing

Current status of Squarespace: Operational — live Squarespace status

Timeline

Apr 27, 2026, 17:12 UTC
investigating
We are currently investigating an issue with website subscriptions not being activated.
Apr 27, 2026, 17:28 UTC
investigating
We are continuing to investigate this issue.
Apr 27, 2026, 17:43 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Apr 27, 2026, 17:48 UTC
resolved
This incident has been resolved.

Updates as published by Squarespace (original).

This was part of a wider event: 13 services reported incidents within the hour.

Status DonWeb 17:54 UTC · Fallas en servicios
Box 17:36 UTC · [Medium] Issues with Box Search
Infura 17:28 UTC · Gas API partial outage
MongoDB Cloud 17:16 UTC · Increase in Billing for Backup Usage
ControlUp 17:10 UTC · DEX Database Issue - Intermittent connectivity
IT 17:10 UTC · UNO PeopleAdmin under investigation
Piano Software 16:57 UTC · Composer waterfall issues on US environment.
Read AI 16:49 UTC · Issues with connecting to Read MCP/API Server
UM IT Systems 16:26 UTC · Power outages: Hill and Lemone/Maguire Campus Network Unavailable