Major incident

Solidgate: Webhook delivery disruption

Affected: Card Payments, Subscription Service, Webhook

Current status of Solidgate: Operational — live Solidgate status

Timeline

1. Sep 14, 2026, 16:17 UTC
   identified
   We're experiencing delays in subscription payment processing and webhook delivery. Non-subscription payments are processed as normal, but might taken longer than usual to appear in Hub. Our team has identified the issue and working actively on resolving this as quickly as possible. We will post an update shortly
2. Sep 14, 2026, 17:01 UTC
   monitoring
   The issue could have been observed between approximately 15:40 and 16:40 UTC today. Events that were delayed during the incident have since been delivered successfully. All impacted systems have recovered and we continue to monitor closely.
3. Sep 14, 2026, 17:34 UTC
   resolved
   No issues were observed since recovery. The incident is resolved.

Updates as published by Solidgate (original).