Critical incident

Skylark: Skylark Service Unavailable in Europe

Affected: Skylark Nx RTK - Europe

Current status of Skylark: Operational — live Skylark status

Timeline

1. Jul 16, 2026, 11:43 UTC
   investigating
   An issue has been detected affecting Skylark NX-RTK service availability in EU. We are currently investigating this issue.
2. Jul 16, 2026, 13:21 UTC
   identified
   The issue has been identified and we are actively working to resolve it.
3. Jul 16, 2026, 13:23 UTC
   identified
   We are continuing to work on a fix for this issue.
4. Jul 16, 2026, 16:45 UTC
   monitoring
   A fix was implemented at 14:45 UTC. Initial indicators show the Skylark Nx service is performing as expected, and we are continuing to monitor the service to confirm the issue has been fully resolved. We will provide another update as monitoring continues.
5. Jul 16, 2026, 18:54 UTC
   monitoring
   We are continuing to monitor for any further issues.
6. Jul 16, 2026, 20:52 UTC
   monitoring
   We are continuing to monitor for any further issues.
7. Jul 16, 2026, 22:50 UTC
   monitoring
   No issues were detected during the monitoring phase. This issue has been resolved.
8. Jul 16, 2026, 22:52 UTC
   resolved
   This incident has been resolved.

Updates as published by Skylark (original).