Minor incident

Sage: HMRC - Degraded Performance

Sep 30, 2026, 21:43 UTC
started
09:57 UTC
resolved October 1, 2026
12 h 14 min
duration

Affected: Brightpearl, Making Tax Digital (MTD), Sage 50, Sage 200 Professional SPC (UKI), Sage 200 Standard (UKI), Sage Business Cloud Accounting (UKI), Sage Intacct, Sage Partner Edition, Sage Personal Tax, Sage Sole Trader

Current status of Sage: Minor issues — live Sage status

Timeline

  1. Sep 30, 2026, 21:43 UTC
    identified
    We identified an intermittent issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below: -Sage Partner Edition (VAT Centre) -Sage Personal Tax (Personal Tax Viewer) -Sage Business Cloud Accounting UK (MTD VAT Submissions) -Sage Sole Trader -Making Tax Digital (MTD) -Sage 200 Standard (UK) -Sage 200 Professional SPC (UK) -Sage 50 UK -Brightpearl UK -Sage Intacct UK Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit. We are engaged with third-party, HMRC, waiting for updates.
  2. Oct 1, 2026, 09:57 UTC
    resolved
    This issue is resolved. All services continue to perform as expected.

Updates as published by Sage (original).

Other services with incidents at the same time

This was part of a wider event: 12 services reported incidents within the hour.

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