Critical incident
Rudderstack: Event ingestion issue for Starter and Growth customers in US
May 8, 2026, 02:47 UTC
started
03:02 UTC
resolved
15 min
duration
Affected: Data Ingestion (US)
Current status of Rudderstack: Operational — live Rudderstack status
Timeline
- May 8, 2026, 02:47 UTCinvestigatingWe are currently investigating the issue. Enterprise customers are NOT affected by this issue.
- May 8, 2026, 02:49 UTCinvestigatingAWS is having a major issue with load balancers which is also affecting our ingestion layer. We are working to fix the issue.
- May 8, 2026, 02:55 UTCmonitoringWe are seeing improvement on event ingestion metrics, currently monitoring.
- May 8, 2026, 02:58 UTCmonitoringWe are seeing significant improvement in event ingestion, the team is still monitoring.
- May 8, 2026, 03:02 UTCresolvedThis incident has been resolved.
Updates as published by Rudderstack (original).
Other services with incidents at the same time
This was part of a wider event: 61 services reported incidents within the hour.
- Ecwid 03:43 UTC · Ecwid storefronts and control panels are unavailable
- Alloy 03:23 UTC · Latency and intermittent API unavailaiblity
- Wave 03:23 UTC · Increased Errors across Wave
- Omnissa Workspace ONE 03:12 UTC · Workspace ONE UEM: Performance issues / United States (Partial Region)
- KnowBe4 02:05 UTC · PhishER - Unable to Login (US)
More Rudderstack incidents
- September 29, 2026 Data Ingestion Issue in the EU region
- June 30, 2026 Live Events feature is currently unavailable
- June 17, 2026 Instability Issue on RudderStack Control Plane on US, EU and IN region
- April 13, 2026 Ingestion got affected for customers on starter and growth tier in US and EU regions.