Major incident

Omnissa Workspace ONE: Workspace ONE UEM: Performance issues / United States (Partial Region)

Affected: Workspace ONE UEM - USA

Current status of Omnissa Workspace ONE: Operational — live Omnissa Workspace ONE status

Timeline

1. May 8, 2026, 03:12 UTC
   identified
   Omnissa Workspace ONE is investigating reports of performance issues with SaaS environments. Operations teams have identified the issue with vendor infrastructure and are actively working to resolve it. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
2. May 8, 2026, 04:01 UTC
   identified
   Omnissa Workspace ONE has achieved recovery within Production SaaS environments. A subset of UAT environments remains affected, and we continue to work toward full recovery. Operations teams are actively working to restore all services.
3. May 8, 2026, 05:09 UTC
   identified
   Omnissa Workspace ONE continues to work on recovering UAT environments. Operations teams are actively working to resolve it.
4. May 8, 2026, 06:29 UTC
   resolved
   The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Updates as published by Omnissa Workspace ONE (original).