Quest On Demand outage history and status
Is Quest On Demand down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.73%
uptime, 90 days
1
incidents, 90 days
5 h 50 min
median time to fix
Jul 28, 2026
last incident
Quest On Demand components
Backend services
- Identity Service Operational
- Subscription Service Operational
On Demand Migration for OneDrive
- US Region Operational
- Australia Region Operational
- Canada Region Operational
- EU Region Operational
On Demand Migration for Power Platform
- US Region Operational
- Australia Region Operational
- Canada Region Operational
- EU Region Operational
On Demand Migration for Desktop Update Agent
- US Region Operational
- Australia Region Operational
- Canada Region Operational
- EU Region Operational
On Demand Migration for SharePoint
- US Region Operational
- Australia Region Operational
- Canada Region Operational
- EU Region Operational
Identity Recovery for Active Directory
- US Region Operational
- Australia Region Operational
- Canada Region Operational
On Demand Migration for Microsoft Teams and M365 Groups
- US Region Operational
- Australia Region Operational
- Canada Region Operational
On Demand Migration for Power BI
- US Region Operational
- Australia Region Operational
- Canada Region Operational
On Demand Migration for Email and Public Folders
- US Region Operational
- Australia Region Operational
- Canada Region Operational
- EU Region Operational
Security Management Platform Portal
- US Region Operational
- Australia Region Operational
- Canada Region Operational
- EU Region Operational
Identity Insights
- US Region Operational
- UK Region Operational
- EU Region Operational
- Australia Region Operational
On Demand Migration for Exchange
- US Region Operational
- Australia Region Operational
- Canada Region Operational
On Demand Migration for Active Directory
- US Region Operational
- Australia Region Operational
- Canada Region Operational
On Demand Migration for Domain Rewrite
- US Region Operational
- Australia Region Operational
- Canada Region Operational
Identity Recovery for Microsoft Entra ID
- US Region Operational
- Australia Region Operational
- Canada Region Operational
Audit
- US Region Operational
- Australia Region Operational
- Canada Region Operational
Identity Defense
- US Region Operational
- Australia Region Operational
- Canada Region Operational
Notification Service
- US Region Operational
- Australia Region Operational
- Canada region Operational
Quest On Demand outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Jul 28, 2026, 16:28 UTC | Production Incident - Identity Recovery for Microsoft Entra ID Backups Affected US Region, Australia Region, Canada Region, EU Region, UK Region | Major | 5 h 50 min |
| Jun 2, 2026, 20:45 UTC | Service Degradation: On Demand Migration Domain Rewrite Email Delivery US Region, Australia Region, Canada Region, EU Region, UK Region | Minor | 8 h 21 min |
| May 29, 2026, 06:35 UTC | Cloud Service Provider Outage US Region, US Region, US Region, US Region, US Region, US Region | Major | 15 h 12 min |
| Apr 15, 2026, 12:27 UTC | Partial Outage - On Demand Migration EU Region, EU Region, EU Region, EU Region, EU Region, EU Region | Major | 2 h 03 min |
| Jan 22, 2026, 22:52 UTC | Cloud Service Provider Service Degradation US Region, US Region, US Region, US Region, US Region, Australia Region | Minor | 13 h 58 min |
| Dec 19, 2025, 18:55 UTC | Disaster Recovery for Identity for Active Directory Impacted US Region, EU Region, UK Region | Critical | 1 h 06 min |
| Dec 16, 2025, 16:18 UTC | Cloud Service Provider OneDrive Service Degradation US Region, Australia Region, Canada Region, EU Region, UK Region | Minor | 6 days 6 h |
| Nov 18, 2025, 19:41 UTC | On Demand Recovery Backups for Entra ID Impacted | Minor | 6 days 21 h |
| Oct 29, 2025, 21:20 UTC | Cloud Service Provider Outage US Region, US Region, US Region, US Region, US Region, US Region | Minor | 3 h 36 min |
| Oct 29, 2025, 16:24 UTC | Cloud Service Provider Outage US Region, Australia Region, Canada Region, EU Region, UK Region | Critical | 8 h 42 min |
| Sep 24, 2025, 13:46 UTC | On Demand Recovery Backups for Entra ID Impacted | Minor | 26 h 44 min |
| Aug 14, 2025, 15:50 UTC | Device Migration for Active Directory is impacted US Region, Australia Region, Canada Region, EU Region, UK Region | Major | 7 h 17 min |
| Jul 25, 2025, 20:41 UTC | Migration for Email and Public Folders US Region | Minor | 4 h 36 min |
| Oct 9, 2024, 20:56 UTC | Production Incident - Migration for Active Directory US Region | Major | 4 h 46 min |
| Jul 15, 2024, 15:38 UTC | On Demand Recovery: Issue with backups that include multi-factor authentication | Minor | 2 days 2 h |
| May 15, 2024, 13:37 UTC | Production Incident - On Demand Migration for SharePoint Affected US Region, Australia Region, Canada Region, EU Region, UK Region | Minor | 5 h 31 min |
| Mar 28, 2024, 14:23 UTC | Production Incident - On Demand Migration for SharePoint Affected EU Region | Minor | 5 h 03 min |
| Feb 13, 2024, 16:54 UTC | Production Incident - On Demand Migration for SharePoint Affected US Region, Australia Region, Canada Region, EU Region, UK Region | Minor | 24 h 05 min |
| Jan 21, 2024, 21:12 UTC | Production Incident - On Demand Migration for Email and Public Folders Affected US Region, Australia Region, Canada Region, EU Region, UK Region | Minor | 43 h 02 min |
| Dec 13, 2023, 18:12 UTC | Cloud Provider Issue - On Demand Migration for Microsoft Teams and Office 365 Groups US Region, Australia Region, Canada Region, EU Region, UK Region | Minor | 47 h 39 min |
| Dec 4, 2023, 20:42 UTC | Cloud Provider Issue - On Demand Migration for OneDrive and Migration for SharePoint Affected US Region, US Region, Australia Region, Australia Region, Canada Region, Canada Region | Minor | 2 days 23 h |
| Aug 30, 2023, 12:34 UTC | Cloud Services Provider Resources Issue - On Demand Impacted Australia Region, Australia Region, Australia Region, Australia Region, Australia Region, Australia Region | No impact | 2 days 5 h |
| Aug 17, 2023, 12:06 UTC | Investigating On Demand User Authentication US Region, Australia Region, Canada Region, EU Region, UK Region | Major | 2 h 34 min |
| Jul 28, 2023, 09:38 UTC | Production Incident - On Demand Migration for Email and Public Folders Affected EU Region | Critical | 9 h 40 min |
| Jul 25, 2023, 16:01 UTC | On Demand Components connection to M365 tenant's is affected EU Region, EU Region, EU Region, EU Region, EU Region, EU Region | Major | 1 h 09 min |
50 incidents in our archive since June 25, 2022.
When and where Quest On Demand fails
By weekday
Most incidents start on Wed.
- Mon3
- Tue9
- Wed17
- Thu6
- Fri11
- Sat3
- Sun1
Most affected, last 12 months
- EU Region8
- US Region8
- UK Region7
- Australia Region6
- Canada Region6
When Quest On Demand went down with others
- Oct 29, 2025, 15:13 UTC 50 services reported incidents within the hour
Scheduled maintenance
- Oct 27, 2026, 14:00 UTC Security Management Platform Improvement
- Oct 28, 2026, 14:00 UTC Security Management Platform Improvement
- Oct 29, 2026, 14:00 UTC Security Management Platform Improvement
- Nov 3, 2026, 15:00 UTC Security Management Platform Improvement
- Nov 4, 2026, 15:00 UTC Security Management Platform Improvement
- Nov 5, 2026, 15:00 UTC Security Management Platform Improvement
- Nov 10, 2026, 15:00 UTC Security Management Platform Improvement
- Nov 11, 2026, 15:00 UTC Security Management Platform Improvement
- Nov 12, 2026, 15:00 UTC Security Management Platform Improvement
- Nov 17, 2026, 15:00 UTC Security Management Platform Improvement
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FAQ
- Is Quest On Demand down right now?
- At our last check Quest On Demand's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Quest On Demand go down?
- Quest On Demand reported 1 incidents in the last 90 days (1 major or critical), with 350 minutes of major outage: 99.73% uptime.
- When was the last Quest On Demand outage?
- The latest reported incident started on Jul 28, 2026, 16:28 UTC: "Production Incident - Identity Recovery for Microsoft Entra ID Backups Affected", resolved after 5 h 50 min.
- How long do Quest On Demand outages last?
- Half of Quest On Demand's incidents in the last 90 days were resolved within 5 h 50 min.
Source: Quest On Demand official status page · RSS of Quest On Demand incidents · status badge for your site