Major incident

Qualtrics: Discover US Network Connectivity Issue

Affected: Endpoint: https://cxstudio.clarabridge.net/dashboard/, US Endpoint: https://studio.us1.qualtrics.io/dashboard/

Current status of Qualtrics: Operational — live Qualtrics status

Timeline

1. Jun 4, 2026, 21:57 UTC
   investigating
   We are aware of a Network Connectivity issue that is preventing some users from viewing their dashboards. Our Engineering teams are working on it as we speak to address the issue. Will provide updates as we work through this issue.
2. Jun 4, 2026, 22:04 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Jun 5, 2026, 00:58 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Jun 5, 2026, 14:46 UTC
   resolved
   This incident has been resolved.

Updates as published by Qualtrics (original).