Major incident

PressReader: Page images slow or failing to load

Aug 20, 2026, 22:44 UTC
started
03:26 UTC
resolved August 21, 2026
4 h 42 min
duration

Affected: Web sites, PressReader.com

Current status of PressReader: Operational — live PressReader status

Timeline

  1. Aug 20, 2026, 22:44 UTC
    investigating
    We are investigating slow and failing page images on our websites. Recently released editions are mostly loading, though slower than usual; older back issues are more affected. Our mobile applications are unaffected, as are browsing, sign-in and account functions.
  2. Aug 21, 2026, 03:26 UTC
    resolved
    This incident is resolved. Between approximately 15:44 and 20:26 PDT on 20 August 2026, page images on our websites were slow or failed to load, with older back issues more affected than recently released editions. The cause was a limit on simultaneous connections in our rendering systems, reached under an unusually high volume of image requests. We have improved how those connections are managed and spread rendering load across regions. Our mobile applications were not affected, nor were browsing, sign-in and account functions, and no data was lost. We apologise for the disruption.

Updates as published by PressReader (original).

More PressReader incidents