Major incident

PressReader: Articles, text view and For You unavailable

Aug 20, 2026, 06:27 UTC
started
08:52 UTC
resolved
2 h 25 min
duration

Affected: Apps, Content Processing, Web sites, Content Delivery, Apps, PressReader.com, Rich Media Tool (RMT), Public API, Business Analytics, Stripe API

Current status of PressReader: Operational — live PressReader status

Timeline

  1. Aug 20, 2026, 06:27 UTC
    investigating
    We are investigating a fault affecting part of our reading experience. Articles and text view may fail to open, and the personalised For You feed may be slow or fail to load. Our websites and apps remain available, and reading in page (replica) view is unaffected.
  2. Aug 20, 2026, 08:46 UTC
    investigating
    The cause has been identified as a fault on one of our internet connections, which disrupted replication between our database environments. We are restoring the affected path.
  3. Aug 20, 2026, 08:52 UTC
    resolved
    This incident is resolved. Between approximately 23:27 PDT on 19 August and 01:52 PDT on 20 August 2026, articles and text view failed to open and the personalised For You feed was slow or unavailable. Our websites and apps remained available throughout and reading in page (replica) view was unaffected. The cause was a fault on one of our internet connections, which disrupted database replication; the affected path was moved to an alternative carrier and the database environment repaired. Website access was briefly interrupted several times during recovery. No data was lost. We apologise for the disruption.

Updates as published by PressReader (original).

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