Major incident

PowerSchool Products: Connected Intelligence - Enrollment Data Replication Stopped

Affected: Connected Intelligence K-12

Current status of PowerSchool Products: Operational — live PowerSchool Products status

Timeline

1. Jun 18, 2026, 12:51 UTC
   identified
   We have identified that Enrollment data replication for Connected Intelligence has stopped for customers on the Enrollment server (https://registration.powerschool.com/). The PowerSchool Enrollment application itself is operating normally; however, customers accessing this environment will see stale data in Connected Intelligence. Data replication of new Enrollment records has been unavailable since 11:54 PM EDT on June 17. As a result, any Enrollment data created after this time is not being replicated and will not be available in Connected Intelligence. Our team has identified the cause and is working on remediation. Once complete, replication will be restored and a full reload will be performed to ensure data fidelity. Further updates will be provided as progress continues.
2. Jun 21, 2026, 12:43 UTC
   resolved
   A full data reload has been completed, and all Enrollment data has been validated for accuracy. Replication is now active, and new Enrollment data is flowing into Connected Intelligence as expected.

Updates as published by PowerSchool Products (original).