Critical incident

PowerSchool Products: Atrieve - Users Unable To Access Atrieve

Affected: HOST02, HOST03, HOST04, HOST05, HOST06, HOST13, HOST31

Current status of PowerSchool Products: Operational — live PowerSchool Products status

Timeline

1. May 24, 2026, 05:34 UTC
   investigating
   We are investigating reports of service disruption and access issue within Atrieve. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
2. May 25, 2026, 01:38 UTC
   resolved
   The issue reported for Atrieve has been resolved and this incident has been closed.

Updates as published by PowerSchool Products (original).