Major incident

PowerSchool Products: Performance Matters - Users may be unable to load the Unify Portal or access the right hand menu

Affected: Performance Matters

Current status of PowerSchool Products: Operational — live PowerSchool Products status

Timeline

1. Mar 30, 2026, 13:03 UTC
   investigating
   We are receiving reports of users being unable to load the Unify Portal or access the right hand menu within Performance matters. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
2. Mar 30, 2026, 13:23 UTC
   monitoring
   We have deployed a fix to production that has resolved the issue within Performance matters. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
3. Mar 30, 2026, 16:53 UTC
   resolved
   The issue reported for Performance matters has been resolved and this incident has been closed

Updates as published by PowerSchool Products (original).