Major incident

PlanetScale: Problems with Vitess connectivity and credential changes

Oct 26, 2026, 21:53 UTC

started

23:31 UTC

resolved

1 h 38 min

duration

Current status of PlanetScale: Operational — live PlanetScale status

Timeline

Oct 26, 2026, 21:53 UTC
investigating
We are investigating internal and external reports of Vitess database connectivity problems for certain branches and long delays in credential changes (including creating new users/passwords) propagating into Vitess databases.
Oct 26, 2026, 22:13 UTC
monitoring
We've identified the resource exhaustion in credential distribution and are monitoring the restoration of service.
Oct 26, 2026, 23:31 UTC
resolved
We've observed service restored and successful credential changes across PlanetScale's environments.

Updates as published by PlanetScale.

Mindbody 22:48 UTC · Mindbody / Mindbody Payment Processing
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Cursor 22:02 UTC · Degraded agent personalization and codebase sync
Cloudflare 21:48 UTC · Delayed, missed, and duplicated Workers Cron Triggers
Kong 21:30 UTC · Users unable to assign roles in Konnect
SiteHost 21:21 UTC · Patching NodeJS against Node2Shell (CVE-2026-111497)
PubNub 21:14 UTC · Errors with history readers in FRA
U-Haul System 21:08 UTC · CSF Loading Issue Resolved
PubNub 21:07 UTC · Errors and Latency for Presence
Ubiquiti System 21:00 UTC · UniFi Talk – Degraded Call Service
Twilio 20:57 UTC · SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States