Major incident
PlanetScale: Insights metrics underreporting
Jul 24, 2026, 14:41 UTC
started
17:42 UTC
resolved
3 h
duration
Current status of PlanetScale: Operational — live PlanetScale status
Timeline
- Jul 24, 2026, 14:41 UTCidentifiedInsights metrics are underreporting for Postgres and Vitess databases. Database traffic and connectivity are unaffected. We are actively investigating the issue and are deploying mitigations.
- Jul 24, 2026, 17:04 UTCmonitoringMitigations are in place and we're seeing signs of recovery. We continue to monitor the health of the system.
- Jul 24, 2026, 17:42 UTCresolvedThe incident has been resolved.
Updates as published by PlanetScale.
Other services with incidents at the same time
This was part of a wider event: 42 services reported incidents within the hour.
More PlanetScale incidents
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- October 9, 2026 AWS us-east-1 connectivity failures
- September 28, 2026 Branch creation delays in GCP europe-west-1
- September 5, 2026 Connectivity issues with Vitess databases in GCP
- September 2, 2026 Dashboard and API 500 errors for postgres databases
- July 18, 2026 Connectivity issues in us-east-1