Major incident
Pinecone: [Serverless][AWS][us-west-2] 5xx errors and longer response times on upsert requests for some indexes.
May 25, 2026, 13:41 UTC
started
15:00 UTC
resolved
1 h 19 min
duration
Affected: AWS us-west-2
Current status of Pinecone: Operational — live Pinecone status
Timeline
- May 25, 2026, 13:41 UTCinvestigatingWe are currently investigating this issue.
- May 25, 2026, 14:06 UTCidentifiedThe issue has been identified and a fix is being implemented.
- May 25, 2026, 14:32 UTCmonitoringA fix has been implemented and we are monitoring the results.
- May 25, 2026, 15:00 UTCresolvedThis incident has been resolved.
Updates as published by Pinecone (original).
Other services with incidents at the same time
- Unbounce 14:33 UTC · Service Disruption Affecting Some Integrations
- Maven Central 13:26 UTC · search.maven.org is down
More Pinecone incidents
- October 14, 2026 [Inference] 5xx errors on some `llama-text-embed-v2` requests
- October 7, 2026 [SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize
- September 28, 2026 [Pods][AWS][us-east-1] Write failures and high latency
- September 22, 2026 [Serverless][AWS][eu-west-1] 5xx on read requests
- September 17, 2026 [Serverless][AWS][us-west-2] 5xx errors on the readpath
- September 1, 2026 5xx errors on some control plane operations