Major incident
Pinecone: [AWS][us-east-1] 5xx errors on read and write operations for some indexes
May 13, 2026, 20:14 UTC
started
21:15 UTC
resolved
1 h 01 min
duration
Affected: AWS us-east-1
Current status of Pinecone: Operational — live Pinecone status
Timeline
- May 13, 2026, 20:14 UTCinvestigatingWe are currently investigating this issue.
- May 13, 2026, 20:16 UTCidentifiedThe issue has been identified and a fix is being implemented.
- May 13, 2026, 21:15 UTCresolvedThis incident has been resolved.
Updates as published by Pinecone (original).
Other services with incidents at the same time
- Midjourney 19:50 UTC · Discord Bot is down
More Pinecone incidents
- October 14, 2026 [Inference] 5xx errors on some `llama-text-embed-v2` requests
- October 7, 2026 [SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize
- September 28, 2026 [Pods][AWS][us-east-1] Write failures and high latency
- September 22, 2026 [Serverless][AWS][eu-west-1] 5xx on read requests
- September 17, 2026 [Serverless][AWS][us-west-2] 5xx errors on the readpath
- September 1, 2026 5xx errors on some control plane operations