Minor incident

Paysafe: Service Disruption - Paysafecard Payments

Affected: PSC Payment, PSC Payment myPaysafe, PSC Payout & Refund, Paysafecash Payment

Current status of Paysafe: Under maintenance — live Paysafe status

Timeline

1. Oct 10, 2026, 13:06 UTC
   investigating
   We are investigating issues with our paysafecard payment API and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress. If you have any questions, please don't hesitate to contact us at [email protected] MIM Paysafe Reference ID: INC0324748
2. Oct 10, 2026, 15:22 UTC
   investigating
   Our teams are still investigating. We will keep you informed on further progress. MIM Paysafe Reference ID:INC0324748
3. Oct 10, 2026, 17:17 UTC
   investigating
   We are continuing to investigate the incident. MIM Paysafe Reference ID: INC0324748
4. Oct 10, 2026, 22:25 UTC
   identified
   The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID:INC0324748
5. Oct 11, 2026, 06:42 UTC
   resolved
   The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while we were remediating the situation. If you have any questions, please don't hesitate to contact us at [email protected] MIM Paysafe Reference ID:INC0324748

Updates as published by Paysafe (original).