Major incident
ParentSquare: Phone Call Notification Delivery Issues
Apr 17, 2026, 01:59 UTC
started
04:58 UTC
resolved
2 h 59 min
duration
Affected: Phone Calls
Current status of ParentSquare: Operational — live ParentSquare status
Timeline
- Apr 17, 2026, 01:59 UTCinvestigatingWe are investigating reports that some users are receiving multiple calls for the same notification. We will provide an update shortly
- Apr 17, 2026, 04:58 UTCresolvedThis incident has been resolved.
Updates as published by ParentSquare (original).
More ParentSquare incidents
- October 22, 2026 Some users seeing "Slow down" errors when accessing ParentSquare
- October 22, 2026 Attendance notifications not sent for some Aeries-integrated schools
- October 9, 2026 Smart Sites AI Assistant May Show Outdated Information
- September 29, 2026 Intermittent Issues with ParentSquare iOS App
- September 28, 2026 Some ParentSquare users experiencing slowness or errors
- August 17, 2026 Smart Sites Calendar issue