Critical incident

ParentSquare: Users Unable to Log into ParentSquare

Apr 8, 2026, 13:24 UTC
started
13:59 UTC
resolved
35 min
duration

Affected: Web Application

Current status of ParentSquare: Operational — live ParentSquare status

Timeline

  1. Apr 8, 2026, 13:24 UTC
    investigating
    We are investigating reports that some users are not able to log into ParentSquare. We will provide an update shortly.
  2. Apr 8, 2026, 13:32 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  3. Apr 8, 2026, 13:59 UTC
    resolved
    This incident has been resolved.

Updates as published by ParentSquare (original).

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