Critical incident

OPSWAT Services: MetaDefender Cloud Email Security -US Outage

Aug 17, 2026, 14:15 UTC

started

18:55 UTC

resolved

4 h 40 min

duration

Affected: US Region

Current status of OPSWAT Services: Operational — live OPSWAT Services status

Timeline

Aug 17, 2026, 14:15 UTC
investigating
We have received reports indicating that MetaDefender Cloud Email Security- US is experiencing issues. Our team is investigating and will provide an update as soon as possible.
Aug 17, 2026, 18:55 UTC
resolved
We have resolved the underlying infrastructure issues that were causing delays and failures in cloud email scanning. Email scanning services have been fully restored and are operating normally. We apologize for any inconvenience caused by this outage.

Updates as published by OPSWAT Services (original).

This was part of a wider event: 33 services reported incidents within the hour.

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OneIT 14:24 UTC · Intermittent CAS Authentication Issues
Cornerstone 14:13 UTC · Unable to login to the portal via Multi Factor Authentication (MFA)
CircleCI 14:04 UTC · GitHub Incidents impacting CircleCI functionality
Brown University 14:03 UTC · FileMaker Installation Connection Issues
GitHub 13:40 UTC · Incident with GitHub.com
Stonly 13:23 UTC · Intermittent failures when loading guides