Critical incident

OpenAthens: Service Desk portal not available

Affected: Service Desk portal

Current status of OpenAthens: Operational — live OpenAthens status

Timeline

1. Sep 15, 2026, 01:05 UTC
   investigating
   We are currently investigating this issue.
2. Sep 15, 2026, 01:19 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Sep 15, 2026, 01:20 UTC
   identified
   We are continuing to work on a fix for this issue.
4. Sep 15, 2026, 01:35 UTC
   resolved
   This incident has been resolved.

Updates as published by OpenAthens (original).