Critical incident

Onshape: Unable to open documents in multiple regions.

Affected: North America, Western Europe, Southeast Asia, Australia, Northeast Asia

Current status of Onshape: Operational — live Onshape status

Timeline

1. Mar 24, 2026, 19:48 UTC
   investigating
   We are receiving reports of documents being slow or unable to open in all regions. We are investigating and will provide an update within 30 minutes.
2. Mar 24, 2026, 20:06 UTC
   resolved
   This incident has been resolved.

Updates as published by Onshape (original).