Major incident

OneSignal: Apple push notifications failing in about 3% of cases

Aug 4, 2026, 17:20 UTC
started
19:24 UTC
resolved
2 h 04 min
duration

Current status of OneSignal: Operational — live OneSignal status

Timeline

  1. Aug 4, 2026, 17:20 UTC
    investigating
    **What’s happening:** Apple push notifications are failing in about 3% of cases. "Unknown delivery error" or "APNS failed to provide a response" error responses may be seen. **Who’s affected:** • Customers using Apple Push Notifications **Current Status:** We are investigating the issue and will provide an update in 20
  2. Aug 4, 2026, 18:45 UTC
    identified
    We have identified the root cause and are working towards a resolution. There was a slight change in how Apple's push notification connections work. We will provide another update in 20 minutes.
  3. Aug 4, 2026, 18:46 UTC
    monitoring
    We have applied a mitigation that should resolve the impact. We are monitoring to confirm effectiveness. We will provide another update in 20 minutes.
  4. Aug 4, 2026, 19:24 UTC
    resolved
    The issue has been resolved. All impacted systems are now operating normally.

Updates as published by OneSignal.

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