Critical incident

OneSignal: Dashboard and API outage

Current status of OneSignal: Operational — live OneSignal status

Timeline

1. Apr 9, 2026, 14:37 UTC
   investigating
   **What’s happening:** Customers attempting to use the dashboard and API are encountering errors. **Who’s affected:** All customers attempting to use the dashboard and API **Current Status:** We are investigating the issue and will provide an update in 10 minutes
2. Apr 9, 2026, 14:50 UTC
   identified
   We have identified the root cause and are working towards a resolution. We will provide another update in 10 minutes.
3. Apr 9, 2026, 14:54 UTC
   monitoring
   We have applied a mitigation that should resolve the impact. We are monitoring to confirm effectiveness. We will provide another update in 10 minutes.
4. Apr 9, 2026, 15:04 UTC
   resolved
   The issue has been resolved. All impacted systems are now operating normally.

Updates as published by OneSignal.