Major incident
OneIT: UTK Sites Unavailable Off Campus
Aug 6, 2026, 17:26 UTC
started
14:09 UTC
resolved October 16, 2026
70 days 20 h
duration
Affected: UT/OIT Websites
Current status of OneIT: Operational — live OneIT status
Timeline
- Aug 6, 2026, 17:26 UTCinvestigatingOIT is investigating issues accessing some UT websites from off-campus networks.
- Aug 10, 2026, 14:37 UTCinvestigatingOIT is investigating an issue with some websites that are displaying a database error.
- Oct 16, 2026, 14:09 UTCresolvedThis incident has been resolved.
Updates as published by OneIT (original).
Other services with incidents at the same time
This was part of a wider event: 20 services reported incidents within the hour.
- Elastic Cloud (Public) 17:41 UTC · GCP asia-south1 high latency
- RevenueCat 17:04 UTC · Rico is having issues
- Auth0 16:51 UTC · Support Center is Unavailable
More OneIT incidents
- October 20, 2026 ISAAC-ORI Cluster Degraded Status
- October 16, 2026 UTK Websites Unavailable
- October 15, 2026 ISAAC-NG Cluster Issue
- September 27, 2026 University services back online
- September 17, 2026 Oit.utk.edu Unavailable
- September 16, 2026 UT-StorR Unavailable