Critical incident

RevenueCat: Rico is having issues

Affected: AI features

Current status of RevenueCat: Operational — live RevenueCat status

Timeline

1. Aug 6, 2026, 17:04 UTC
   investigating
   We are currently investigating a complete outage affecting Rico. All requests to the service are failing at this time. We will provide an update as soon as we have more information.
2. Aug 6, 2026, 17:06 UTC
   identified
   We've identified the issue: an outage with one of our upstream AI inference providers is causing Rico to fail. This is an external dependency issue, and we are actively monitoring the provider's status and working on mitigation options. We will post another update as soon as we have more information.
3. Aug 6, 2026, 17:16 UTC
   monitoring
   Our upstream AI inference provider has recovered, and Rico is now operating normally. We're continuing to monitor closely to confirm full stability before marking this resolved. We will provide a final update shortly.
4. Aug 6, 2026, 18:14 UTC
   resolved
   Rico continues recovered and stable, we consider the incident resolved.

Updates as published by RevenueCat (original).