Major incident

Omnissa Workspace ONE: Workspace ONE Intelligence: Service Degradation / Global (Full Region)

Affected: Data Ingest - United States, Data Ingest - Germany, Data Ingest - Ireland, Data Ingest - Australia, Data Ingest - Canada, Data Ingest - Japan, Data Ingest - United Kingdom, Data Ingest - GovCloud, Data Ingest - India, Data Ingest - Singapore

Current status of Omnissa Workspace ONE: Operational — live Omnissa Workspace ONE status

Timeline

1. Jul 15, 2026, 21:04 UTC
   investigating
   Workspace ONE Intelligence has detected service degradation in all regions. Affected customers may observe: - Data submitted to Intelligence may take longer than normal to appear in the UI, be included in reports, or be processed by Freestyle workflows. The Workspace ONE Intelligence team is actively investigating these issues, and will provide further status page updates.
2. Jul 15, 2026, 21:20 UTC
   investigating
   We have detected service degradation in all regions.
3. Jul 16, 2026, 01:11 UTC
   monitoring
   The Workspace ONE Intelligence team has addressed the underlying issue, and is monitoring service recovery.
4. Jul 16, 2026, 03:07 UTC
   resolved
   The Workspace ONE Intelligence team has resolved the incident: - Data submitted to Intelligence will appear in the UI, be included reports, and be processed by Freestyle workflows as usual.

Updates as published by Omnissa Workspace ONE (original).