Major incident

Liquid Web - Services: Apache Service Disruption Following ModSecurity Update

Jul 15, 2026, 21:35 UTC

started

18:50 UTC

resolved July 23, 2026

7 days 21 h

duration

Affected: Cloud Dedicated, Cloud VPS Hosting

Current status of Liquid Web - Services: Operational — live Liquid Web - Services status

Timeline

Jul 15, 2026, 21:35 UTC
investigating
We are investigating an issue affecting Apache services on our servers following a recent EasyApache ModSecurity update. Customers on affected servers may experience websites being unavailable, HTTP errors, or connection timeouts. Our Engineering team is currently working to restore services. Need help? Chat with us or create a ticket via my.liquidweb.com. We appreciate your patience and understanding while we work to restore normal service.
Jul 15, 2026, 23:57 UTC
monitoring
A fix has been implemented, and our Engineering team is monitoring the affected servers to confirm Apache services remain stable.
Jul 23, 2026, 18:50 UTC
resolved
This incident has been resolved.

Updates as published by Liquid Web - Services (original).

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