Major incident
Nuki: Partial outage affecting Firmware Updates
Aug 10, 2026, 12:02 UTC
started
11:08 UTC
resolved August 11, 2026
23 h 06 min
duration
Affected: Firmware Updates
Current status of Nuki: Operational — live Nuki status
Timeline
- Aug 10, 2026, 12:02 UTCinvestigatingWe're currently investigating an issue affecting some services. We'll provide updates as we learn more. Please keep an eye on this page for updates.
- Aug 10, 2026, 19:17 UTCinvestigatingWe are still continuing to investigate this issue. Firmware updates are only affected for the latest generation of smart locks (Ultra, Pro, Go)
- Aug 11, 2026, 11:08 UTCresolvedThe issue has been resolved and firmware updates are possible once again. We apologise for the inconvenience.
Updates as published by Nuki (original).
Other services with incidents at the same time
- AMBOSS 12:54 UTC · AMBOSS DE - Lernauswertung und Kreuzen funktioniert nicht
- Pitney Bowes 11:41 UTC · UPS Service Disruption Observed for RateShipment.
- Infobip 11:36 UTC · Global (Europe) - Multiple services degradation
- Circle 11:04 UTC · CCTP Attestations on Polygon Delayed
More Nuki incidents
- October 15, 2026 Partial outage affecting Nuki Web and API
- August 25, 2026 Partial outage affecting Nuki Web and API
- August 20, 2026 Partial outage affecting Remote Access
- August 10, 2026 Partial outage affecting Remote Access
- June 30, 2026 Major Outage affecting our Website, Shop and Pro Shop
- May 7, 2026 Partial outage affecting Firmware Downloads