Major incident

Nuki: Partial outage affecting Nuki Web and API

Affected: Airbnb, Eviivo, Amazon Alexa, Nuki Web, Guesty, Nuki REST API, Google Home, Smily, Smoobu

Current status of Nuki: Operational — live Nuki status

Timeline

1. Oct 15, 2026, 06:44 UTC
   investigating
   We're currently investigating an issue affecting some services. We'll provide updates as we learn more. Please keep an eye on this page for updates.
2. Oct 15, 2026, 07:06 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Oct 15, 2026, 07:11 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Oct 15, 2026, 07:30 UTC
   resolved
   This incident has been resolved.

Updates as published by Nuki (original).