Critical incident

NinjaOne Trust: EU - Agents reporting Offline

Affected: Europe (EU)

Current status of NinjaOne Trust: Operational — live NinjaOne Trust status

Timeline

1. Sep 2, 2026, 07:25 UTC
   investigating
   We are currently investigating an issue where some endpoints are incorrectly reporting as "Offline" within the NinjaOne dashboard
2. Sep 2, 2026, 11:12 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Sep 2, 2026, 11:35 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Sep 2, 2026, 12:30 UTC
   resolved
   This incident has been resolved.

Updates as published by NinjaOne Trust (original).