Major incident

NinjaOne Trust: Federal (Moderate): Investigating agent connection issues

Affected: Federal (Moderate)

Current status of NinjaOne Trust: Operational — live NinjaOne Trust status

Timeline

1. Jul 8, 2026, 14:22 UTC
   investigating
   We are currently investigating this issue.
2. Jul 8, 2026, 14:44 UTC
   identified
   We have identified the issue and are verifying the fix.
3. Jul 8, 2026, 14:51 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Jul 8, 2026, 15:09 UTC
   monitoring
   We are continuing to monitor for any further issues.
5. Jul 8, 2026, 15:52 UTC
   resolved
   This incident has been resolved.

Updates as published by NinjaOne Trust (original).