Major incident

NetCloud us0 Instance: NetCloud Manager is currently unavailable

Sep 15, 2026, 19:43 UTC
started
00:35 UTC
resolved September 16, 2026
4 h 52 min
duration

Affected: Endpoint Management

Current status of NetCloud us0 Instance: Operational — live NetCloud us0 Instance status

Timeline

  1. Sep 15, 2026, 19:43 UTC
    investigating
    We’re experiencing an unexpected outage for SDK Apps. Our engineering team is looking into the issue and we expect it to be resolved quickly.
  2. Sep 15, 2026, 20:22 UTC
    identified
    The issue has been identified and a fix is being implemented.
  3. Sep 15, 2026, 21:06 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  4. Sep 16, 2026, 00:35 UTC
    resolved
    This incident has been resolved.

Updates as published by NetCloud us0 Instance (original).

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