Major incident

MoEngage: DC01 - Degraded performance of Inform, Event Triggered Campaigns, Flows

Affected: Dashboard, Event Triggered Campaigns and Flows, Inform

Current status of MoEngage: Operational — live MoEngage status

Timeline

1. Jul 25, 2026, 09:11 UTC
   investigating
   We are currently investigating issue related to following services in DC01: - Inform - Event Triggered Campaigns and Flow
2. Jul 25, 2026, 09:18 UTC
   investigating
   We are continuing to investigate this issue.
3. Jul 25, 2026, 09:53 UTC
   investigating
   We are continuing to investigate this issue.
4. Jul 25, 2026, 09:54 UTC
   investigating
   We continue to work on mitigation.
5. Jul 25, 2026, 11:36 UTC
   monitoring
   We are currently monitoring services
6. Jul 25, 2026, 12:00 UTC
   resolved
   This incident has been resolved.

Updates as published by MoEngage (original).